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Viper winch broke after 5 uses

8K views 65 replies 20 participants last post by  dclark 
#1 ·
I went to use my winch yest barely stuck and the winch stopped spooling in or out..The solenoid will click but that's all..anyone know what it could be I'm thinking the motor gave out..I'm pretty pissed since they claim they are one of the best and I spent good money on one then it gave out after barely ever using it...
 
#2 ·
Have you tried contacting them? I hear they have great customer service.
 
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#5 ·
I have the 5k max wide spool, so far no issues from mine and it's been used heavily.
 
#11 ·
Ive had 2 and wont likely have any more. The first one was a 2500 on a ATV. Only used it for the plow and barely at that. Hardly had any snow that year. That next summer went to use it to pull myself up a hill that I spun out trying to climb and it was dead. Wouldent even spool the line back in. Then when I tried to get parts for it I couldent. Was discontinued and no longer made parts so it was junk. Then bought a 5k for my previouse Ranger. Rite out of the box brand new it got so hot doing the respool of the cable with only me pulling on the cable to make it tight that it melted the seals out of the gear side of the unit. When I called they refered me to a tech somewhere else and he said to just keep running it and if it ever completely quite to wory abought it then. It leaked grease from that point on. It was so hot after pulling only 1/4 the cable in you couldent put your hand on the gear side for several minutes. Personaly I will never ever be dealing with them again.
 
#13 ·
Have had my 5K for about a year now. Don't think iv been on a ride yet where I haven't used it at least once. It's been completely submerged in water and mud more times than I can count. Iv had no problems with it so far. Guess I got a good one lol.


Buying a tyrex is just a down payment for its accessories!
 
#16 ·
if moisture gets in the winch it can cause corrosion and the brushes will stick. I have a viper as well but never had a problem with it. I also have a warn that does this every time I use it, a couple taps to motor and it starts working. I need to pull it apart and clean it and seal it back up.
 
#19 ·
Wow I use mine a lot in mud and water to pull others out mostly, us sometimes. 5K Elite about a year old no problems yet I hope it stays that way.
 
#24 ·
Wow, surprised it looks that bad. Was there a bad seal or something?
 
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