My new 2020 T4 LE has the same issue. One of the switches has nice sharp clicks when you move it from low to high and of course, it illuminates when on high. The other switch, for the inner lights, clicks on low but is very mushy going into high and does not illuminate and no high beams. Going to pull the dash and fenders this week to put in accessories and will see if there is a switch or wiring issue. Got a replacement switch coming.
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2020 Teryx4 LE Atomic Silver ▪ SuperATV Diamond Plate Bumper & winch mount ▪ Motoalliance Viper Elite 4500 winch ▪ Bandit Gen 3 Pro shocks
2016 Outlander 1000R ▪ 2015 Brute Force 300