They come super soft with no preload set. Mine did. Have ya adjusted em yet? I ended up playing around quite a bit before settling yet I still adjust depending on riding conditions. I set about 1" preload and some more comp with lil bit rebound is good for me. About 13.5" clearance maybe 14 rear with my 28"(27) bighorns. Huge improvement in all conditions. Better wheel travel (No swaybar) and awesome ride. Enjoy.
2018 Teryx 4 Camo. Bandits, 4500 winch, Flipper windshield, Boss stereo rocks, 2" spacers, VForce tuned! 2020 KRX 1000. Cab Kit, Ryco Street kit, Badlands 5k winch. 2020 KRX1000 in Green. Cab kit, skids, 5k badlands winch, Ryco street kit.